DGL Practice Manager continues to listen to customer and make software improvements so you have a better experience and can run your practice with ease. Below is a quick summary to show you what we have done based on your recommendations:
You Said: Bring customer service back to the UK
We Listened: We have a Milton Keynes based customer service team with over 10 fully trained members of staff
Customer Service Support Hours
You Said: Longer customer service hours
We Listened: Our customer service hours now work around you and when your practice or clinic will be open. You can now call or e-mail us Monday to Friday between 8am and 8pm, as well as Saturday between 9am and 5pm.
EDI Billing Feature
You Said: Reduce the charge for EDI billing
We Listened: EDI billing we have made it completely free for current and new customers so you can now send an unlimited amount of electronic invoicesthroughout the year.
You Said: Add more features
We Listened: We are piloting a new feature which we believe you are going to love, as well have having additional talks to ensure that DGL Practice Manager continues to be feature-rich and a market leader.
At DGL Practice Manager, we put our customers first allowing you to run your practice with ease and know that the system has got everything you need.
To access our Support Page, please click here.